Companies all have their own unique set of challenges, but every business owner knows that at some point they are sure to have computer problems. When that happens, HBR Technologies can help! This local Corridor company is a two-time winner of Addison Magazine’s Readers’ Choice Awards for Favorite IT Service Company.
“People can tell when working with HBR Technologies that the employees and management really care about the success of the client businesses and their employees,” said Jeff Romick, CEO of HBR Technologies. “HBR has always hired talented people that have a genuine desire to help others. We make sure all of our employees have technical skills to support our clients, and interpersonal skills so they can help people understand the technology and avoid many of the frustrating pitfalls.”
HBR Technologies is a managed IT services provider that specializes in providing business and technology consulting services. They help clients with solution design, implementation and computer support services. The company also sells hardware, software, information technology security and network products and services to support small- and medium-sized businesses, enterprise clients and academic institutions.
According to Romick, HBR has recently made a major investment in the technology monitoring tool and remote connectivity tool they use to service clients. This allows them to have better control of their client’s computer environments and to automate service tasks for a proactive issue resolution. Another thing the company is focused on is training their employees to move applications and computing to virtual cloud environments, to better service clients who are embracing internet-based applications.
“Our father started this business to help people work with technology as a business tool, back when the Internet and cell phones were not around,” said Romick. “He figured if we could focus on clients’ needs and remain customer-service focused, we might do OK. Thirty-three years later, it is still the customer service that keeps us working with our clients. Technology has changed and how it is used has really changed, but people still want to work with people they like. Winning this award is wonderful because it lets us know we are serving the community the way our father wanted.”
To celebrate their Readers’ Choice Award win, HBR Technologies hosted a luncheon cookout to celebrate and planned a fun weekend escape for employees. If you want to celebrate the win, hire HBR Technologies for your IT service needs – you won’t be disappointed!